(4.5 / 5)15+ Ratings

Hawthorne Supply Reviews

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Overall Rating

4.5
15 Reviews
  • 560%
  • 440%
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About Hawthorne Supply

Hawthorne Supply Co. is an online retailer specializing in providing tools for a creative life. They offer a variety of products including modern fabric by the yard, indie sewing patterns, thread, and wallpaper. The website allows customers to shop by various criteria such as supplier, designer, collection, and theme, and also features sales on fabrics, pre-cuts, and sewing kits.

Hawthorne Supply Pros & Cons

Pros:

  • Wide Fabric Selection: Hawthorne Supply Co. offers a wide variety of modern fabrics, indie sewing patterns, thread, and wallpaper.
  • Customer Service: The company is known for its excellent customer service, with quick responses to issues and a willingness to replace defective items.
  • Digital Fabric Printing: They use digital printing methods, which provide high-quality designs directly onto the fabric.
  • Variety of Payment Options: Customers can pay with Visa, Mastercard, American Express, Discover, or PayPal.
  • Loyalty Discounts: Hawthorne Supply Co. offers cumulative volume and customer loyalty discounts.
  • Easy Shopping Experience: The website is user-friendly, with features like fabric coordinates, project ideas, and suggested threads.

Cons:

  • Inventory Issues: There have been instances where the website listed available inventory that was not actually available, leading to disappointment.
  • Quality Concerns: Some customers have reported poor quality of certain fabrics, particularly the quilting cotton.
  • Restocking Fee: A 20% restocking fee is applied to returns, which may deter some customers.
  • Limited Returns on Digital Prints: Returns on digitally printed fabrics are not accepted, except for sample strips.

Customer ratings by feature

  • Good Value
    4.6
  • Price & Quality
    4.5
  • Customer Service
    4.6
  • Shipping & Delivery
    4.8
  • Return Policy
    5.0

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Hawthorne Supply Customer Reviews (15)

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Sabine Herman
Sabine Herman
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Jul 31, 2024
Tilde Kristiansen
Tilde Kristiansen
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Jul 30, 2024
Lisa Sankt
Lisa Sankt
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Jul 30, 2024
Anja Köhler
Anja Köhler
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Jul 29, 2024
Shameka Amador
Shameka Amador
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Jul 29, 2024
Kolbeinn Kristófersson
Kolbeinn Kristófersson
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Jul 28, 2024
Steven Parker
Steven Parker
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Jul 28, 2024
Shahab Ryzaev
Shahab Ryzaev
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Jul 28, 2024
Barbara Werner
Barbara Werner
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Jul 28, 2024
Emilia Calvillo
Emilia Calvillo
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Jul 28, 2024

Hawthorne Supply Customer’s Q&A

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Hawthorne Supply Features and Benefits

Key Features and Benefits of Hawthorne Supply Co:

  1. Wide Range of Fabrics:

    • Modern Fabric by the Yard: Offers a variety of modern fabrics suitable for various sewing projects.

  2. Indie Sewing Patterns:

    • Patterns on Sale: Features a selection of indie sewing patterns, available by designer and skill level.

  3. Thread:

    • Aurifil and Mettler Thread: Provides high-quality thread options from Aurifil and Mettler.

  4. Wallpaper:

    • Custom and Modern Designs: Offers a range of custom and modern wallpaper designs.

  5. Tiered Pricing:

    • Volume Discounts: Offers tiered pricing with volume discounts based on cut size and customer loyalty discounts based on order history.

  6. Promo Codes and Sales:

    • Occasional Promo Codes: Releases promo codes offering significant savings, up to 60% off.
    • Regular Sales Events: Features regular sales events for fabrics, patterns, and other sewing supplies.

  7. Customer Service:

    • Fast and Efficient Service: Known for fast shipping and efficient customer service.

  8. Digitally Printed Fabrics:

    • Eco-Friendly Printing: Uses digital printing methods that are eco-friendly, with non-toxic, water-based pigment inks.

  9. Newsletter Subscription:

    • Stay Updated on Promotions: Subscribing to the newsletter keeps customers updated on the latest promotions and discounts.

  10. Customer Loyalty Program:

    • Cumulative Discounts: Offers cumulative discounts based on order history, enhancing customer loyalty.

Hawthorne Supply Pricing

Hawthorne Supply Co. offers the following pricing:

  • Domestic Orders: Ship for a flat rate of $5.95 or less.
  • International Shipping: Rates are based on weight, and a quote is available within the shopping cart.
  • Fabric Prices: Sale prices range from $2.95 to $12.95 per yard, depending on the specific fabric collection.

For more detailed information, including tiered pricing and customer loyalty discounts, please refer to their Frequently Asked Questions section.

Hawthorne Supply FAQs

FAQ

Hawthorne Supply Alternatives

Hawthorne Supply Co. has several competitors in the market. Here are some of the top alternatives:

  1. Hancocks-Paducah.com - Known for its significant visits in August 2024.
  2. Oldsouthfabrics.com - Also a notable competitor with a substantial number of visits in August 2024.
  3. Other alternatives:
    • JaredJared.com - Offers a variety of jewelry and accessories.
    • Lens.com - Specializes in eyewear and optical products.
    • Lenovo.com - Provides a range of electronics and technology products.
    • Light In The Box - Offers a variety of consumer goods and electronics.
    • LivingSocial - Focuses on local deals and experiences.
    • One Hanes Place - Specializes in apparel and home goods.
    • Marriott.com - Provides hotel and travel services.
    • Mattress Firm - Focuses on bedding and furniture.
    • Michaels.com - Offers arts and crafts supplies.
    • Oakley.com - Specializes in sports and lifestyle apparel.

These alternatives cater to various needs and offer a range of products similar to Hawthorne Supply Co.

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